Logistics Specialist
Nasr City, Cairo
Logistics Specialist
Nasr City, CairoPosted 2 months ago242Applicants for1 open position
- 136Viewed
- 15In Consideration
- 74Not Selected
Job Details
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Job Description
- Manage end-to-end order processing using e-commerce platforms.
- Oversee warehousing and shipping procedures, ensuring efficiency.
- Negotiate competitive shipping rates and optimize delivery routes.
- Proactively identify and resolve any unexpected logistics issues.
- Develop a deep understanding of our products and return/exchange policies.
- Respond quickly and professionally to customer inquiries and complaints via phone, email, and online chat.
- Assist customers to complete orders and resolve issues effectively, aiming to increase repeat purchases.
Job Requirements
- Languages: Full professional proficiency in English (written and spoken).
- Skills: Excellent communication, coordination, and stress management abilities. A strong sense of service, responsibility, product sensitivity, and customer insight is crucial.
- Experience: At least one year of relevant work experience in e-commerce operations, logistics, or customer service. (Exceptional fresh graduates may be considered).
