Job Details
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Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various chats and tickets.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process
Job Requirements
- Communication skills.
- Fluent in French talking and writing.
- Good in English talking and witting.
- Creativity and innovation person.
- Problem solver.
- Familiar with the social media apps.
- Sales experience.
- Office experience skills.
- Into details person skills.
- Max Age 35 Years.
