Property Consultant

Objectives of This Role:

• Drive Customer Acquisition and Retention: Identify and engage new customers while maintaining and strengthening relationships with existing clients to ensure long-term business growth.
• Achieve Sales Targets and Business Goals: Consistently meet or exceed sales objectives, contributing to the company’s overall performance and growth through effective sales strategies.
• Enhance Customer Satisfaction: Provide exceptional customer service, address needs proactively, and deliver tailored solutions to ensure high levels of customer satisfaction and loyalty.
• Support Sales and Marketing Alignment: Actively collaborate with marketing and sales teams to ensure alignment in efforts, optimize lead generation, and contribute to the company’s promotional initiatives.
• Continuous Improvement of Product Knowledge and Sales Techniques: Stay informed about new products, services, and market trends, and continuously improve sales approaches to adapt to customer needs and industry changes.
  Responsibilities & Duties

Responsibilities & Duties:

• Prospecting Potential Customers: Identify and target potential customers to introduce products and services.
• Building Relationships with New Clients: Establish and nurture long-term relationships with new clients, ensuring trust and loyalty.
• Conducting Sales Calls, Visits, and Meetings: Schedule and execute sales calls, visits, and meetings to present offers and discuss client needs.
• Following Up on Customer Progress and Requests: Regularly monitor customer progress, address inquiries, and fulfill requests as needed.
• Participating in Marketing and Sales Activities: Contribute to marketing initiatives and sales activities to enhance the company’s market presence.
• Contributing to Sales Planning: Actively engage in the sales planning process to align efforts with business goals.
• Conducting Site Visits: Perform site visits to better understand the context of products or services being offered.
• Reviewing Product Information Regularly: Stay updated on product information to effectively communicate features and benefits.
• Visiting and Evaluating Properties: Assess properties under company management to understand their features and make informed recommendations.
• Maintaining Product Knowledge: Keep up-to-date knowledge of existing products and services and learn about new offerings as they become available.
• Enhancing Customer Satisfaction: Work towards improving customer satisfaction through exceptional service and prompt attention to their needs.
• Anticipating Customer Needs: Proactively identify and respond to customer needs to build stronger relationships.
• Maintaining and Growing Existing Client Relationships: Strengthen and expand relationships with current clients to ensure ongoing business.
• Preparing Documentation: Prepare presentations, contracts, and purchase agreements as needed.
• Coordinating Deal Closures: Manage deal closure processes, ensuring all required documentation is signed and finalized.
• Achieving Operational KPIs and Business OKRs: Commit to achieving Key Performance Indicators (KPIs) and business objectives to drive company growth.
• Adhering to Internal Planning and Reporting Systems: Follow internal processes for planning and reporting to ensure alignment with company goals.
• Reviewing Sales Metrics: Analyze sales data to optimize coverage, performance, and conversion rates.
• Collaborating with Other Teams: Work collaboratively with other teams to ensure operational harmony and achieve organizational objectives.
• Staying Updated on Best Practices and Trends: Keep up with industry trends, best practices, and promotional strategies to stay competitive.
• Adhering to Company Policies and Regulations: Ensure compliance with company by-laws and regulations in all aspects of the role.
• Other Duties as Assigned: Undertake additional responsibilities as required to meet the needs of the business.