Summary:

We are looking for a competent IT Help Desk person to provide fast and useful technical assistance on the organization’s computer systems. You will handle the technical issues and solve them.   The ideal candidate will act as the first point of contact for employees seeking technical assistance.

Responsibilities:

• Help with troubleshooting hardware and software.
• Install, configure, and maintain computer systems, HW/SW, networks, printers, and scanners.
• Providing technical support by responding to inquiries and resolving technical issues related to hardware, software, network connectivity other IT systems.
• Troubleshooting and problem-solving issues by diagnosing problems reported.
• Escalating complex technical problems to appropriate teams when necessary.
• Offering guidance to others on how to effectively use hardware, software, and IT
• Assist in routine system maintenance tasks such as updates, patches, and backups.
• Repair and replace damaged computer and network components.

About CXDA:

SME finance is one of those areas that typically struggle to access funds necessary to enable future growth. CXDA is building next gen liquidity markets for SME finance by directly targeting and resolving these challenges. 

CXDA bridges the gap between the $billions of potential investment capital and SME businesses that are capital starved and face challenges in traditional financial markets to access much needed growth credit.

Based in the UAE and since January 2024, our pipeline has been steadily growing, in the UAE, Egypt and Kenya.  CXDA has an ambitious roadmap to develop liquid markets for SME Finance in the Middle East and Africa. Our current pipeline includes Coca Cola, DMCC, Afreximbank, and Emirates Development Bank.