Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
About Us:
Dial Solutions is a leading call center company dedicated to providing top-notch customer service solutions. We specialize in tailored call center services for various industries, including solar panel companies, healthcare providers, and e-commerce businesses.
Responsibilities:
- Handle inbound and outbound calls professionally and efficiently.
- Assist customers with inquiries, concerns, and requests in a courteous manner.
- Provide accurate information and solutions to resolve customer issues promptly.
- Maintain a high level of customer satisfaction through exceptional service delivery.
- Collaborate with team members to achieve performance targets and goals.
What We Offer:
- Competitive base salary, commission and benefits package.
- Opportunities for career growth and development.
- Dynamic and supportive work environment.
- Training and ongoing support to enhance your skills and expertise.
Job Requirements
Requirements:
- Excellent communication skills, both verbal and written in English.
- Strong interpersonal skills with a customer-centric approach.
- Ability to multitask and prioritize tasks effectively in a dynamic environment.
- Previous experience in a customer service or call center role is preferred but not required.
- Proficiency in basic computer applications.
