Team Leader, Front Office

( 11421 )SIRO One Za’abeel is more than a hotel – it’s a movement; a global lifestyle brand where world-class wellbeing meets exceptional hospitality – through a combination of state-of-the-art fitness, nutrition, sleep, recovery, and mindfulness facilities in purpose-designed destination hotels.Our hotels empower guests to unlock peak mental and physical performance, no matter who they are, or what they’re striving to achieve. We realise exceptional, immersive lifestyle destinations where you can live without compromise.Be a part of the world’s first digitally integrated fitness and recovery hotel concept in Dubai and be inspired to become the best version of yourself, celebrating every milestone along the way. SIRO One Za’abeel creates an immersive lifestyle destination for a global community of fitness and wellbeing fanatics, enabling our guests to unlock and maintain peak mental and physical performance. SIRO One Za’abeel is the newest global hospitality and lifestyle brand by Kerzner International, owner of the iconic Atlantis Resort and Residences and ultra-luxury One&Only resorts worldwide.About JobThe Team Leader is responsible for the smooth and efficient day-to-day operations of the Front Desk under the general guidelines of the Director of Front of House and Assistant Managers by ensuring the hotel standards are continuously respected and met. Maintain an up-to-date knowledge of hotel operations, services, and outlets to provide the highest standard of service to Guests. Respond to guest queries in a timely manner. Supervise all Front Desk Colleagues by ensuring guests are taken care of in a professional and friendly manner with high energy and an active personality.Should present a lively personality to engage with guests and colleagues, always keeping the spirit of a healthy work environment. Must live the brand concept, being active, with an understanding and love for sport activitiesAbout YouA perfect candidate must be computer literate, knowledge of MS Office, Excel and Opera is essential. Must be able to work well under pressure and be able to multi-task. Must have experience in a five-star environment for a minimum of 2 years. Experience in pre-opening is an advantage. Supervising experience is a plus. Must be fluent in verbal and written English. Additional language skills are an advantage.Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.