Field Service Engineer

Overview KEMIN ANIMAL NUTRITION AND HEALTH – EMENA is seeking a: Field Service Engineer As Field Service Engineer you are member of the EMENA KEMIN Application Solutions (KAS) team with headquarters in Belgium. The KAS Team is responsible for the product application systems and services that Kemin offers to it's customers. The main focus of this position will be in Egypt, with occasional travels to Libya, Sudan, and other Middle-East countries. You will report directly to the Service & Support Manager.The KAS team is responsible for all aspects related to the product application systems and services that Kemin offers. In this role you are responsible for the installation, commissioning, calibration and maintenance of the systems. We Are Kemin We are visionaries who see things differently and are inspired by the world around us. We have been dedicated to using applied science to improve the quality of life for over half a century. Committed to feed and food safety, Kemin maintains top-of-the-line manufacturing facilities where over 500 specialty ingredients are made for humans and animals in the global feed and food industries, as well as the health, nutrition, beauty and textile markets. We provide product solutions and options to customers in more than 120 countries.A privately held, family-owned and operated company, Kemin has more than 3,000 global employees and operates in 90 countries including manufacturing facilities in Belgium, Brazil, China, India, Italy, Russia, Singapore, South Africa and the United States.ResponsibilitiesAs Field Service Engineer you will have a wide variety of tasks and responsibilities. Maintain good contact with our customers in the designated area and act as a primary technical point of contact Minimizing the applicator downtime, by maximizing the customer support Perform installations, commissioning, calibration and maintenance of new and existing applications systems Take initiative to keep our customers systems up to date Follow up on application projects Perform and conduct trials with our sales team Identify new market requirements and translate them to solutions Perform detailed factory surveys and translate application requirements into technical solutions. Quality control during maintenance and installations, report QC issues Working on multiple projects Active participating in development of new dosing systems Provide training for the operators of our systems Qualifications What we expect of you You are an outgoing personality, who has strong communications skills. Responsible person, who is service and customer minded 5-10 years of experience in a technical industrial environment. experience within liquid dosing systems or Feed mill process technology is a large plus Understanding of SIEMENS PLC and SCADA You have the ability to successfully install, service and maintain all offline/ online application systems. Strong affinity for industrial automation Excellent knowledge of Arabic and fluent in English Strong organization skills, able to work independent in a standalone position Analytical thinker, who can make decisions and isn’t afraid of taking initiatives. Not afraid of giving trainings and presentations You will travel frequently in the designated area What’s In It For You A competitive financial package- in addition to your salary, we offer a bonus opportunity, and fringe additional benefits. Continued learning opportunities- Kemin offers tuition reimbursement and recently launched a corporate university with online and in-person training opportunities for growth and development throughout your entire career. The chance to give back to our world- Through our foundation of servant leadership, we are proud to offer ample service opportunities. Kemin has a valued corporate partnership with both The World Food Program and Habitat for Humanity, in addition to many local initiatives. Interested: Please visit us at www.kemin.com