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Job Description
Job Description
Provide support for business applications, resolving issues escalated by the L1 support team
Monitor application performance and health using relevant monitoring tools
Troubleshoot and resolve incidents, bugs, and system errors in a timely manner
Perform routine application maintenance tasks (e.g., patching, configuration updates, service restarts)
Collaborate with vendors, and infrastructure teams to resolve recurring or high-impact issues
Maintain documentation for application configurations, standard operating procedures, and support processes
Participate in change management and deployment activities, including testing and validation
Support users by answering queries, providing workarounds, and ensuring minimal disruption
Provide support for business applications, resolving issues escalated by the L1 support team
Monitor application performance and health using relevant monitoring tools
Troubleshoot and resolve incidents, bugs, and system errors in a timely manner
Perform routine application maintenance tasks (e.g., patching, configuration updates, service restarts)
Collaborate with vendors, and infrastructure teams to resolve recurring or high-impact issues
Maintain documentation for application configurations, standard operating procedures, and support processes
Participate in change management and deployment activities, including testing and validation
Support users by answering queries, providing workarounds, and ensuring minimal disruption
Job Requirements
Analyze logs and performance data to proactively identify potential issues
Support disaster recovery and backup operations for applications under management
Required Skills And Qualifications
Bachelor's degree in Computer Science, Information Systems, or related field
2–5 years of experience in application administration or technical support
Proficiency with Windows and/or Linux operating systems
Experience working with databases (SQL Server, Oracle, PostgreSQL, etc.)
Familiarity with application servers (e.g., Apache, Tomcat, WebLogic, IIS)
Understanding of ITIL processes (incident, problem, change management)
Strong analytical and problem-solving skills
Good communication skills and ability to work in cross-functional teams
Preferred Qualifications
Experience with monitoring tools (e.g., Dynatrace, Splunk, Nagios)
Knowledge of cloud environments (AWS, Azure) and SaaS applications
Experience with ticketing systems like ServiceNow, JIRA, or BMC Remedy
At DXC Technology, we believe strong connections and community are key to our success.
Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.
We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company.
These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process.
DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.
More information on employment scams is available here.
Support disaster recovery and backup operations for applications under management
Required Skills And Qualifications
Bachelor's degree in Computer Science, Information Systems, or related field
2–5 years of experience in application administration or technical support
Proficiency with Windows and/or Linux operating systems
Experience working with databases (SQL Server, Oracle, PostgreSQL, etc.)
Familiarity with application servers (e.g., Apache, Tomcat, WebLogic, IIS)
Understanding of ITIL processes (incident, problem, change management)
Strong analytical and problem-solving skills
Good communication skills and ability to work in cross-functional teams
Preferred Qualifications
Experience with monitoring tools (e.g., Dynatrace, Splunk, Nagios)
Knowledge of cloud environments (AWS, Azure) and SaaS applications
Experience with ticketing systems like ServiceNow, JIRA, or BMC Remedy
At DXC Technology, we believe strong connections and community are key to our success.
Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.
We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company.
These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process.
DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.
More information on employment scams is available here.
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