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Job Description
Key Responsibilities
Providing excellent customer service by assisting customers with inquiries, transactions, and problem resolution.
Educating customers about banking products and services to meet their financial needs.
Identifying sales opportunities and cross-selling banking products, such as loans, credit cards, and investment accounts.
Resolving customer complaints and issues in a timely and professional manner.
Adhering to banking regulations and procedures to ensure compliance and security.
Maintaining a clean and organized work environment within the branch.
Collaborating with other team members to achieve branch goals and objectives.
Participating in training and development programs to enhance knowledge of banking products, services, and procedures.
Upholding a high standard of professionalism and integrity in all interactions with customers and colleagues.
To be successful in this role, you will need the following skills and experience:
Hold a bachelors' degree or equivalent (Any Specialization)
General awareness of banking segment
Excellent interpersonal skills
Attention to detail.
Problem solving
Providing excellent customer service by assisting customers with inquiries, transactions, and problem resolution.
Educating customers about banking products and services to meet their financial needs.
Identifying sales opportunities and cross-selling banking products, such as loans, credit cards, and investment accounts.
Resolving customer complaints and issues in a timely and professional manner.
Adhering to banking regulations and procedures to ensure compliance and security.
Maintaining a clean and organized work environment within the branch.
Collaborating with other team members to achieve branch goals and objectives.
Participating in training and development programs to enhance knowledge of banking products, services, and procedures.
Upholding a high standard of professionalism and integrity in all interactions with customers and colleagues.
To be successful in this role, you will need the following skills and experience:
Hold a bachelors' degree or equivalent (Any Specialization)
General awareness of banking segment
Excellent interpersonal skills
Attention to detail.
Problem solving
