Performance Senior Associate - Jumia (Full Time)

About Jumia:Jumia believes that technology has the potential to transform everyday life in Africa for the better. Jumia was built to help consumers access millions of goods and services conveniently and at the best prices while opening up a new way for sellers to reach consumers and grow their businesses.Listed on the New York Stock Exchange (NYSE) in 2019, Jumia is the leading e-commerce company in Africa, operating in 11 countries. The Jumia platform consists of a marketplace, which connects sellers with consumers, a logistics service, which enables the shipment and delivery of packages from sellers to consumers, and a payment service, JumiaPay, which offers a safe and easy solution to facilitate online payment transactions. The company offers goods across a broad range of categories, such as phones and electronics, home appliances, fast-moving consumer goods, fashion and beauty.What you will be doingAnalyze and track loss and defective across departmentsManage loss and defective life cycle from generation to closure across facilities and processesManage weekly and monthly discussions with teams on loss and defective managementDo extensive analysis of data to provide useful insights on losses and defectivesCreate data models and dashboards to drive effective discussions and decisions on losses and defectivesSeek new avenues for reducing losses and defectiveProvide investigations and outcomes of defective and loss casesManage VSC and CS cases on a need basis to provide closureWhat we are looking forSupply chain understanding to ensure most efficient set-up is identified and implementedHuge amount of drive and energy solving your tasks individually as well as together with your colleaguesLeadership and change management skillsProject management, Power BI, MS office and G Suit - especially Excel and GsheetsExcellent verbal and written communication skills as well as presentation skillsFluent in EnglishWe Offer:A unique experience in an entrepreneurial, yet structured environmentA unique opportunity of having strong impact in building the African e-commerce sectorThe opportunity to become part of a highly professional and dynamic teamAn unparalleled personal and professional growth as our longer term objective is to train the next generation of leadersPlease ensure to only apply for jobs with Jumia through our official website.Jumia will never charge you a fee to apply for a job: be wary of websites that claim to help you apply for a Jumia job or that charge a fee to get you a job.