Lead Engineer - Fleet Management

Do you enjoy being part of a successful team?Would you like to be part of our Turbomachinery Process Solutions Product Line?Join our team!Industry Energy technology (IET) part of Baker Hughes Company operates across 120 countries and serves the entire energy value-chain and industrial sector. We hold an extensive portfolio of rotating equipment, process flow, transmission technology and lifecycle services. Our mechanical Engineering Team uses cutting-edge technology to design gas and steam turbines, compressors and expanders.Partner with the bestAs a Lead Engineer - Fleet Management, you will also be responsible for:Upholding BH's product integrity by proactively identifying customer issues, investigating technical anomalies, providing technical assessments at both component as well as systems levels, and communicating BH technical solutions to customers. Specific responsibilities include.Responding to internal and external customer requests for technical issue resolution, using technical product knowledge and analytical skills while adhering to sound engineering principles, standards, practices, procedures. Escalate issues as required, acting as the liaison between field and design engineering to drive specific technical resolution and to help engineering identify, drive corrective actions.Establishing and maintaining relationships with customers to make customer technical issues/requirements understood and addressed in a timely manner.Leading and program manage root cause analysis/investigation activities for product technical issues. Interface with Product Service, System and Design Engineering teams, providing technical leadership to personnel supporting project assigned to resolve customer technical issue.Preparing technical presentations for BH Leaders and Customers ensuring the timely communication of significant issues or developments. Travelling to customer locations as requiredSupporting customer technical review meetings and present recommendations to champion BH's commitment technical solutionSupporting unplanned/forced outages to meet reliability/availability goalsProviding commercial teams with technical support for sales and services proposal activities.Planning and providing engineering technical oversight to the Contractual Services and Field Services teams during planned outages to meet reliability and availability goals.Partner with the Design Engineering teams and interface with external and internal suppliers to facilitate the logistical implementation of Fleet Program technical solutions.Fuel your passionTo be successful in this role you will:Bachelor’s degree in engineering (Mechanical /Aeronautical/ Electrical/ Electronics) OR equivalentMinimum 7 years of experience in design engineering, operation, maintenance & troubleshootingMain experience in Reciprocating compressor & pumps and Accessory systemsStrong working knowledge of Reciprocating compressor & pumps and Accessory systems.Ready to travel on short notice 20 to 25% of the time.Availability to work during weekends for emergency technical support.Desired CharacteristicsExperience in a matrix leadership environmentPrior experience in a design engineering or field maintenance /customer service facing role.Ability to communicate effectively both to technical and non-technical audiences.Ability to work well with teams and communicate requests and requirements clearly.Experience working in global, matrix organization & ability to make timely and sound decisions based on data.Able to interface effectively with all levels of an organization and demonstrated leadership to pursue correct engineering actions in adverse conditions or situations.Self-starter with strong technical and analytical skillsStrong technical aptitude & problem-solving skills including awareness of applicable engineering tools and systems.Strong oral and written communication skillsStrong interpersonal and leadership skillsFluent in English & considered preference for Arabic speaking.Work in a way that works for youWe recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer flexible working patternWorking with usOur people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.Working for youOur inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:Contemporary work-life balance policies and wellbeing activitiesComprehensive private medical care optionsSafety net of life insurance and disability programsTailored financial programsAdditional elected or voluntary benefitsAbout Us:We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.Join Us:Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.R151699