Main goal: Implement and maintain Bureau Veritas Group/ CIF/ Regional Management Systems and manage the technical integrity and quality performance frameworks within the countryAccountabilitiesCountry TIQ performanceNo License to Operate (LTO) loss or suspensionCompliance to Accreditation or Third-Party obligations Reporting, alert and escalation as relevant and requiredCommunication and dissemination of TIQ matters across the country ResponsibilitiesTechnical Integrity and Quality PerformanceDevelop, maintain and monitor the technical integrity and quality performance frameworks for [perimeter] services and ensure a suitable performance levelReport and analyse quality KPIs & statistics at country levelTechnical ManagementMapping of competencies and qualifications of production personnel (inspectors/ auditors)Monitor the supervision and training of personnel (inspectors/ auditors)Liaison with relevant technical team for the maintenance of technical documentations required for the performance of production activitiesManagement of Technical documentation librariesMonitor issued certificates withdrawn or approvals refused Participate/manage appeal committee (as relevant)Monitor the evolution of the regulations, or statutory frameworkEnsure the mandatory participation to relevant (technical) committees and working groups as per LTOs obligationsRisk Management Manage independence, conflict of interest and impartiality mattersMaintain risk matrixAssure technical risk mitigation in operation by:monitoring of risk assessment process (Risk Management Handbook)monitoring all organizational changes on positions involved to Regional Manager and notify them to [perimeter] Regional TIQmonitor Delegation of Authority (i.e Power of Authority) and records applicable within the countryManage the Engagement Committee process within the countryMaintain and update the LTOs database for [perimeter] and other databases managed by TIQQuality Management Manage all Licenses to Operate used within the countryEnsure the abidance to the terms of the internal agreements pertaining to LTOManage the yearly *management review processes within the countryManage the TIQ libraries and ensure their access as relevantDesign, manage & implement the country management system in relation to regional and group policiesSet, implement, & manage the internal surveillance programs (planning, scheduling, performance and findings process management) for the country and other locations as relevant to a License to Operate and to the global internal surveillance audit programs (Global TIQ and QHSSE)Ensure the overall quality of the responses to non-conformities raised from accreditation bodies and their timely treatment,Ensure implementation of corrective and remedial actions as relevant to the countryEnsure the readiness of the country and manage the external surveillance conducted by Accreditation Bodies or Third Parties to achieve positive results and ensure their maintenanceEnsure the implementation of supervision, monitoring program for qualified personnel GeneralUse TIQ Veto rights in case a LTO is at riskBe local ambassador for TIQ matters and TIQ culture enhancementDisseminate technical procedures and Guides, reporting templates and training materialInteract with Authorities or Accreditation BodiesCooperate with sales and marketing department on customers satisfaction feedbackPromote knowledge sharing and TIQ complianceConduct internal (surveillance) auditsSupport the country for the queries related to TIQ: the management review process for Group certification (ISO 90001, 14000, 45001) is handled through Group QHSSE network. TIQ to support as required mostly for LTOs and global services.Expertise, Skills & ExperienceTechnical University degree + *3 years’ experience in either laboratories, inspection or certification business, orTechnical High School degree + *5 years’ experience in laboratories, inspection or certification businessPractical experience with quality systems, knowledge of relevant legislation Knowledge of technical international standards (such as the ISO 17XXX series) Fluent speaking and written EnglishAdvanced Office 365 skillsPresentation and communication skillsHave an efficient and proactive interaction with Authorities or Accreditation Bodies, country management, other teams within the country and with Global or Group support function: the number of years shall include at least one year’s experience in TIC market and be commensurate to the size of the country, the number of LTOs, business units or entities, and total number of staff. Those indicated here are minimum valuesKEY VALUESComply with Core & Business values of BVCompliance to Ethical Code and Group compliance programRegular communication of information to the teamImproving QMS knowledge and performanceLeadershipFocus on delivering value to clients through compliance to aboveOthers according to N+1