Social Media Manager - Hospitality IndustryJob OverviewWe are seeking a dynamic Social Media Manager with a passion for the hospitality industry to join our team.As the voice of our brand across social media platforms, you will be responsible for creating engaging content, fostering community engagement, and driving our social media strategy to increase our online presence and improve our marketing and sales efforts.This role requires a high level of creativity, attention to detail, and project management skills.ResponsibilitiesContent Creation & Management: Develop, curate, and manage all published content (images, video, written) to engage with our audience and reflect our brand's voice.Strategy Development: Create and implement a social media strategy that aligns with our business goals, including marketing objectives, brand awareness, and customer engagement.Analytics & Reporting: Monitor, analyze, and report on the performance of social media activities using analytical tools. Adjust strategies based on insights gained.Community Engagement: Monitor, listen, and respond to users in a “Social” way while cultivating leads and sales. Manage customer service inquiries and feedback through social channels.Trend Monitoring: Stay up-to-date with current technologies, trends in social media, design tools, and applications. Implement these technologies in developing content and campaigns.Influencer Partnerships: Identify and engage with influencers and brand advocates to expand our reach and credibility.Crisis Management: Address negative comments and feedback promptly and professionally, mitigating any potential damage to the brand's reputation.QualificationsBachelor's degree in Marketing, Communications, Hospitality Management, or a related field.Proven working experience in social media marketing or as a Digital Media Specialist, preferably within the hospitality industry.Excellent writing, editing (photo/video/text), presentation, and communication skills.Demonstrable social networking experience and social analytics tools knowledge.Knowledge of online marketing and a good understanding of major marketing channels.Ability to work in a fast-paced, team-oriented environment while managing multiple projects.About ANAX HoldingKingsmen Agency is a 360 marketing and advertising management company based in the UAE. We are one of the best leading marketing management agencies in Dubai with clients & staff worldwide from Dubai to Egypt, Ukraine, Lebanon & UK. Our company provides excellent digital marketing and social media management services to various industries. We create, plan and manage top-performing digital campaigns for any business to aid growth and help achieve their goals efficiently. We provide our clients with creative content that informs, entertains, and provides value to their audiences. We strive to accelerate business growth for our clients using our mastery of digital technologies.