Director of People & Culture

Company DescriptionThe Rixos Blue Planet Hotel is decorated in a classic style and is part of the magnificent new hotel complex of Rixos, which is located in the Nabq district, 5 km from the International airport of Sharm el Sheikh.The hotel follows the Ultra All Inclusive concept.The main restaurant is opened for breakfast, lunch, dinner and late dinner in a buffet format with a wide selection of different cuisines from around the world.In addition, 4 a la carte restaurants are opened for the evening: Italian, Mexican, Turkish and Thai.Job Description How will your day be... You will lead and manage the People & Culture team, from recruitment and induction to training and coaching, compliance and most of all build a culture that represents the essence of Rixos brand throughout the property. You will accomplish this by fostering a team culture in which its members feel empowered to make decisions and take responsibility for their workload and professional development.Responsibilities Here are some of the responsibilities that await you... Employee RelationsYou will foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Working alongside with the function leaders to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist in keeping with the company policy and local labour law.You will be the champion of the processes to ensure that the leaders understand their role in the process as well as the fair treatment of the employees.Recruitment Hiring of the new employees will be an important function as they must truly exude the style and essence of the brand. You will be directing the recruitment efforts together with the department heads and through our INES platformUsing the interview guides provided and Talent Meter will assist you to gain further information on any potential candidateEmployee Engagement and CommunicationsYou love engaged culture and will strive to increase employee engagement by promoting a positive work environment where each employee is informed and proactive about the overall business goals. Ensure the consistent delivery of business and employee information with transparency so that each employee understands how they contribute to the company’s success. Compliance to the People & Culture Audit is mandatory and you will ensure that all areas are fully compliant. Ensure the EES Champions for the hotel/departmental action plans to increase employee engagement and improve EES scores year on year.Represent the organization as an exemplary ambassador the Accor All Inclusive - Employee Service CultureLabor Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager.Learning & People Development Everyone loves learning and you will ensure Departments have adequate Departmental trainers, and these are well utilized to the business’s needs.Work with the Learning & Development leader on a 12-month training needs analysis that align with the hotel business plan.Ensure all mandatory training is compliant.Work with the Exec Com with regards to the needs of the business and suggest on and off job training interventions that will assist in strengthening the skills of the employee.Compensation & BenefitsEnsure annual pay increases are budgeted to the marketAny Exec Com roles are interviewed, and packages approved by Regional Heads prior to offeringAll benefits grids are approved on an annual basis with no deviations to grading or benefits given to colleagues to ensure pay parityPerformance ManagementFor all supervisory positions have a transparent development program in place in conjunction with the People & Culture leader as well as Learning & Development.Development of direct reports to give them ongoing feedback and development.Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.Development Plans for all High Potential employee in conjunction with the Learning & Development leader.People & Culture MetricsBe The Champion Of The Following Metrics And Hold The Other Leaders And General Manager To Account, Give Advice And Guidance On Where Improvements Can Be MadeLabour Turnover, reflect and guide on high turnover departments with regards to how to reduce it and share findings with the Exec Com.Learning & Development HoursMandatory Training – Onboarding, Departmental Training etc 100% compliantEmployee Engagement Score (EES) with action plans and follow upPayroll % of revenueInternal Promotions & Transfers processPeople & Culture Framework reviewEmployee MarketingExciting and innovative ways of celebrating and communicating what is important to the employees this could include:Town Hall MeetingsVirtual CompetitionsCSR activitiesCommunication through mixed mediaFinanceThe activities and contribution of the role will impact the performance of the hotel. They will act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.They will be required to always exercise sound judgment and integrity to ensure confidentiality of protected information.Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings.Demonstrate full awareness of hotel budget/P&L and work towards achieving it by minimizing expenses and maximizing revenue through suggestions on the payroll forecasts and hiring plans.What Are We Looking For....Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s service culture to be responsive, respectful and deliver a great experience.Leading MyselfPositive OrientationOperational Decision MakingSelf-Development & ManagementLeading OthersDeveloping an Empowered TeamLeading an Engaged and Diverse TeamCommunicationLeading the BusinessAdvocating Guest PassionBusiness Planning and AnalysisBusiness Improvement and Change You should come with the following… Educated to bachelor’s degree level or beyond, most likely within a business or human resources management related discipline, or experience equivalentPrior experience as a Department Head in a large, fast paced organizationFluency in verbal and written English is essential – an additional language would be an advantageIdeally CIPD qualified to level 75 years prior experience as a Director People & Culture in a like propertyMust be a highly capable user of Microsoft office programs including Excel, Word, PowerPoint and Outlook.Global experience and high level of English Your strengths will include… Feeling safe under pressure and like to solve problems in a dynamic environment.Being comfortable in a challenging environment where you can just be yourselfYour ego will be left at the door – and you LOVE helping and collaborating with othersYou thrive on motivation others and providing unconditional support to othersHaving fun at work is you kind of thing. You work hard but also have fun along the way and enjoy being around your teams What we offer ....An innovative and fast-growing international group, committed not only to building new hotels, but to creating a global brand.The opportunity to challenge the norm and work in a creative and rewarding environment.Member of a team that is passionate about creating great hotel experiences and building a portfolio of brands.Great discounts on the entire Ennismore family.Many opportunities to progress and change as part of a global family of brands.Regular team meetings, from our team cups to our annual parties (quite special!): we know how to have fun!An annual calendar of diversity and inclusion events that gives you opportunities to learn, celebrate, and make a positive impact. opportunities to progress and grow in a diverse and global family of brands.You will report to the General Manager as well as have a dotted line to the Director, People & Culture, AIC Europe, Middle East and Central Asia to provide People & Culture support and resources to the Hotel teams in line with the strategic priorities of Europe, ME & CA People & Culture by being the strategic business partner to the Executive Committee and the voice of the Heartists.Qualifications You should come with the following… Educated to bachelor’s degree level or beyond, most likely within a business or human resources management related discipline, or experience equivalentPrior experience as a Department Head in a large, fast paced organizationFluency in verbal and written English is essential – an additional language would be an advantageIdeally CIPD qualified to level 75 years prior experience as a Director People & Culture in a like propertyMust be a highly capable user of Microsoft office programs including Excel, Word, PowerPoint and Outlook.Global experience and high level of English First name *This field is required. Last name *This field is required. Email *This field is required. Phone *This field is required. Resume *. We accept .pdf, .doc, and .docx formats.The file must be of type doc, pdf, docx and not exceed 2MB. these questions are a mustBy clicking submit, I consent to the collection of my data in accordance to Ennismore’s privacy policy . If you are a California employee and are interested in learning more about our California Employee Privacy Policy, click here . *This field is required.Thank you for applying!Good luck!