Manage the Accessories Sales in order to promote product sales, achieve sales targets, turnover, market share growth and customer satisfaction index. 

Responsibilities:  

1. Coordinate with marketing to prepare the annual plan for accessories sales business promotion and submit to Management for approval.

2. Participate with inventory and procurement to prepare accessory inventory and procurement plan and submit to Management for approval.

3. Monitor Sales activities, present performance reports to Management and take corrective measures as necessary. 

4. Recommend marketing strategies and ideas on sales and market share development to DGM, assist in implementation of marketing plans, such as promotions, advertising campaigns, etc.

5. Maintain showroom/shop layout and facilities such as parking space, customer lounge and product display in order to attract customers and smooth the showroom traffic.  

6. Keep track with the latest in accessories, update Salesmen related to new accessories launch, stock availability, compatibility, technical updates etc. and provide sales training as required.

7. Review Salesmen performance in Accessories sales and provide support and recommend ideas in achieving the targets.  

8. Provide support to Accessories planning team in creating accessories feature keys on SAP system, and ensure that salesmen are using the correct feature keys.

9. Oversee the Voice of Customers activities and resolve escalated customer complaints in relation to accessories business.

10. Prepare Lost Sales Data Report and review on daily basis & arrange the supplies to customer.

11. Coordinate with Accessories core team to confirm testing & introduction of new accessory items as per market demand & customer preference in consultation with Management.

12. Conduct monthly review of accessory stock availability, sales position & place request for new orders. 

13. Review customer database periodically and ensure it is updated and maintained as per requirements. 

14. Monitor changes in the market situation and legislative requirements, competition, customer feedback, report to management and recommend or implement action to meet changing circumstances as required. 

15. Identify areas for improvement and recommend kaizen ideas or suggestions to Management.