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Desk Controller

Astute Human Capital Con...
Dubai, United Arab Emirates
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Desk Controller

Dubai, United Arab EmiratesPosted 28 days ago
1 open position
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Job Description

Job Responsibilities :· Preparing Quotations, Job orders, delivery notes, hire agreements, LPO’s before delivery of machines & crane.· Follow-up with customers on quotation status.· Giving proactive calls to different companies asking for AWP machine hiring requirements.· Attending to incoming hire desk-related calls & forwarding to rental manager separately to crane and AWP.· Preparing reports related to AWP/crane maintenance for customers in coordination with workshop manager.· Follow up AWP machines Break down with workshop manager· Ensuring all paperwork is completed and filed in coordination with the workshop Manager to ensure machines are ready to dispatch to clients.· Arranging the correct transport to deliver the machines after coordinating with site persons and the sales manager for delivery & collection times, site location details & specific site access needs. (AWP only)· Preparing “pre-delivery” photographs of the machines & having them printed out and attached with the delivery notes. (AWP only)· Maintaining a machine crane and operator-wise separate files with updated 3rd party certificates, certificates for slings, hook block, and operator. Update it on a monthly basis.· Preparing the delivery notes and providing them to the transporter.· Prepare daily AWP/ crane utilization reports and equipment availability reports for the rental manger· Scheduling and preparing off-hire notes as per the instructions from the customer letter and Sales manager.· Arranging the transport to return the equipment in coordination with the customer.· Preparing off-hire notes, and operator’s timesheets and delivering the appropriate files to the accounts dept., to generate the invoices.· Entry of Operator time sheet (commission)/AWP time sheet in ERP for invoicing.· Maintaining daily machine & crane movement sheets and cross-checking the transport invoices and job orders daily basis.· In conjunction with the workshop manager, preparing damage reports, and credit notes, estimating costs in coordination with the Technical Department, and coordinating with sales staff for the generating of invoices accordingly.· Keep the updated record of the crane operator’s visa, passport, Emirates ID, fitness certificates, photos, and vaccination cards record for customer’s perusal.

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