Internship Details
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Internship Description
- Ensure end users tickets are managed is timely and accurate on a daily basis.
- Align with our company standards.
- Contribute to improving customer support by actively responding to queries and handling complaints.
- Establish best practices through the entire technical support process.
- Follow up with end users to identify areas of improvement.
Internship Requirements
- Bachelor's degree in computer science/ communication engineering
- Hands on experience with help desk and remote-control software
- Customer-service oriented with a problem-solving attitude.
- Excellent written and verbal communications skills
