Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Dammam site is looking for a new Project Logistics Customer Excellence Specialist Your Role As Customer Excellence Specialist you organise and supervise the transport of all orders and ensure that your customers are overall satisfied. You act as the customer's front line support by providing information and answering questions while building and maintaining a strong and trustful partnership with customers, suppliers and colleagues. The specialist is responsible for the profitability of orders, correct invoicing and data quality.Your ResponsibilitiesArrange and supervise the transport of cargo Ensure all systems are kept up to date promptly Monitor the operational performance of all involved parties and report any issues that may occur Review and ensure that any KPIs agreed with the customer are met Participate in training to develop yourself and your knowledge Immediately report problems when they occur Execute the business in line with rates given by ensuring profit maximization Manage GP planningYour Skills And ExperiencesFluent communicator with strong presentation skills in English Arabic language skills is preferred Problem solving skills Analytical skills