Service Delivery Manager
Cairo, EgyptPosted 6 months ago26People have clicked1 open position
Job Details
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Job Description
- Maintaining positive relationships with customers.
- Identifying customer needs and overseeing service delivery within the business context.
- Determining ways to reduce costs without sacrificing customer satisfaction
- Assessing customer feedback and using your creativity to establish, improve, and refine services.
- Remaining organized and meeting deadlines.
Requirements
- Bachelor's degree in Engineering, Computer Science.
- 2+ years of management/ leadership experience in a software development organization.
- Must have experience working through the design, development, and release cycle delivering software to market.
- Good computer skills and the ability to use business support software.
- Strong customer service, project management, and quality control skills.
- Strong teamwork skills and attention to detail.