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Service Delivery Manager

Cairo, Egypt

Service Delivery Manager

Cairo, EgyptPosted 26 days ago
26People have clicked1 open position

Job Details

Experience Needed:
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Job Description

  • Maintaining positive relationships with customers.
  • Identifying customer needs and overseeing service delivery within the business context.
  • Determining ways to reduce costs without sacrificing customer satisfaction
  • Assessing customer feedback and using your creativity to establish, improve, and refine services.
  • Remaining organized and meeting deadlines.

  • Bachelor's degree in Engineering, Computer Science.
  • 2+ years of management/ leadership experience in a software development organization.
  • Must have experience working through the design, development, and release cycle delivering software to market.
  • Good computer skills and the ability to use business support software.
  • Strong customer service, project management, and quality control skills.
  • Strong teamwork skills and attention to detail.

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