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Title: Senior Account Manager
Location: Dubai, UAE
We are looking for a qualified Senior Account Manager to join our team. You will be responsible for developing long-term relationships with customers and overseeing Security Sales.
Location: Dubai, UAE
We are looking for a qualified Senior Account Manager to join our team. You will be responsible for developing long-term relationships with customers and overseeing Security Sales.
Responsibilities:
- Achieve personal and team targets.
- Manage a portfolio of accounts and support the team to achieve long-term success.
- Develop positive relationships with clients.
- Act as the point of contact and handle individual customer’s needs.
- Generate new business using existing and potential customer networks.
- Resolve conflicts and provide solutions to customers in a timely manner.
- Supervise account representatives to ensure sales increase.
- Report on the status of accounts and transactions.
- Set and track sales account targets, aligned with company objectives.
- Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
- Suggest actions to improve sales performance and identify opportunities for growth.
Requirements:
- 7+ years of proven work experience as a Business Development manager in Cyber-Security.
- Hands on experience in sales and an ability to deliver excellent customer experience.
- Understanding of sales performance metrics
- Excellent communication and negotiation skills
- An ability to deliver projects and answer inquiries on time
- Business acumen with a problem-solving attitude
- Knowledge of CRM software and MS Office (MS Excel in particular)