Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
Act in customer focus and adaptability to different cases. Manage large amounts of inbound and outbound calls in a timely manner. Follow communication “scripts” when handling different topics. Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships and engage customers by taking the extra mile. Keep records of all conversations in our call center database in a comprehensible way. RequirementsFrom 1 to 2 years of experience preferred in call center 12 daily working hours from 09:00 am to 09:00 pm One day off - Fridays Qualifications:BSC degree is a MUST Very Good English Job Behavioral & Competencies:Customer & details oriented Organized- focused Organized, disciplined and a good team member Problem solving BenefitsAttractive Package.Social & Medical Insurance.Unstoppable Career Path.
