Job DescriptionCompany DescriptionCompany DescriptionWe are far more than a worldwide leader. We are more than 240000 women and men who share something unique.Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differencesYes, we lead the way. But we want to go further, with audacity, with imagination, with passionSOFITEL DUBAI the obeliskSofitel Dubai the Obelisk is Sofitel’s largest property in the Middle East. The hotel features 594 luxury guestrooms inclusive of 68 suites and 96 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar & Lounge bring residents and patrons together to celebrate the French “Joie de Vivre”. Guests have the option to unwind at the Sofitel Spa with L’Occitane and outdoor pools with private cabanas or workout in a fully-fledged fitness center. Business travelers have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings.Sofitel Dubai the Obelisk will infuse the brand’s essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist and help us to make Sofitel Dubai the Obelisk a truly welcoming destination!Job DescriptionThe PositionTo provide an appropriate welcome at F&B Outlets for guests. To handle table reservations and effectively control the flow of guests.Key Roles & ResponsibilitiesProvide a warm and friendly welcome, leading guests and seating them at their tableTake telephone bookings and maintain a clear and organised reservations bookAssist in the set-up of tables and displaysMaintain and update guest databaseBe attentive to guests and resolve their complaints where possible, reporting all incidents to SupervisorMaintain cleanliness of hostess station and surrounding areas, as well as of all menusMaintain good working relationship with own colleagues, and all other departmentsCorrect preparation of all necessary operational material in the back officeLearn safety, sanitation and hygiene policiesPresent check to guests and perform cashiering function if neededEffectively control guest flow in the restaurant ensuring maximum turnoverAssist in carrying out quarterly, bi-yearly, yearly inventory of operating equipmentTrain waitstaff and bus staff in hostess standardsEnsure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standardsCarry out any other duties as and when assigned by the Management of the HotelAssist other Food & Beverage Outlets in their operations within peak times when neededQualificationsPERSONAL ATTRIBUTESExcellent reading, writing and oral proficiency in EnglishWell-presented and professionally groomed at all timesStrong interpersonal skills and able to establish a good rapport with guests Possess full knowledge of restaurant’s seating/table planComputer knowledge (Microsoft Excel, Word, Powerpoint) QualificationsHotel Restaurant Management graduateExperience1 year Hotel experience in F&B