Global Account Director

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better.  Every day millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.  Ideagen believe that by recruiting diverse and talented individuals, we create an inclusive community for all. We are committed to empowering all colleagues to maximise their potential and express their unique characteristics, experience, and knowledge to achieve their ambitions. Ideagen, a global leader in software solutions for governance, risk management, and compliance, is on the lookout for a passionate and strategic Global Account Director to join our vibrant team. This role is tailor-made for a seasoned professional who thrives on nurturing and expanding relationships with key clients worldwide. If you're someone with a solid background in enterprise software sales, account management, and a keen understanding of the sectors we operate in, we invite you to be a part of our journey to redefine industry standards. Strategic Account Management:   - Craft and execute comprehensive account strategies to secure long-term business goals.   - Cultivate enduring relationships with pivotal stakeholders across client companies.Revenue Growth:   - Propel revenue enhancement through the identification of upsell and cross-sell avenues within the current client base.   - Collaborate effortlessly with internal teams to guarantee the flawless delivery of our solutions.Customer Advocacy:   - Be the primary liaison for top-tier clients, catering to their requirements and championing a high satisfaction index.   - Represent client interests within Ideagen, influencing product evolution and service enhancements.Market Understanding:   - Keep a finger on the pulse of market trends, competitive dynamics, and regulatory shifts, leveraging these insights for business development and risk mitigation.   - Recognise and act on new business opportunities based on thorough market analysis.Collaboration:   - Join forces with cross-functional teams to foster an environment of collective customer success.   - Ensure aligned account management practises with regional sales teams for seamless global operations. - Looking for someone to bring a wealth of experience (8+ years) in enterprise software sales and account management, specifically dealing with global accounts.- Need an expertise in governance, risk management, and compliance industries is second to none, equipping you to address client needs with precision.- Excellent communication skills , enabling you to negotiate and interact with ease and effectiveness.- Global travel is part of your DNA, ready to connect with clients and teams wherever they are.- You are a visionary, always looking for ways to exceed client expectations and drive meaningful growth for Ideagen. BehavioursAmbitious - Drive, Planning & ExecutionAdventurous - Flexibility, Resilience & Savvy thinkingCommunity - Collaboration & Communication#INDREV