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Job Description
- Create the optimal rental experience by maximizing on sales and service opportunities for every customer
- Greet customers professionally and prepare the rental agreement
- Advise on and sell optional extras to the customer according to his/her needs
- Provide excellent customer service in all customer contact situations
- Maintain cleanliness and order in the office area
- Handle customer complaints with professionalism and confidence
- Complete daily lists and report to the Supervisor and Manager
- Other job duties as assigned to meet the business needs
- Handle all telephone and email inquiries in a friendly and helpful manner.
Job Requirements
- Bachelor's degree preferred
- Minimum 1 year customer service, guest relations or sales experience ( Fresh Graduate are Welcome)
- Exceptional interpersonal and relationship building skills required
- Ability to follow defined service and sales processes
- Organizational skills and the ability to multi‐task
- Able to work a flexible schedule including day and / or evening hours and different locations
- Have basic computer navigation skills and knowledge of Microsoft Office Applications
- Must have a valid driver’s license
- Good command of English language
