Overview

A Sales Support Coordinator plays a crucial role in enhancing sales efficiency and productivity by providing administrative, logistical, and analytical support to the sales team. This position involves a wide range of tasks, from managing sales data to coordinating sales activities.

Responsibilities

• Sales Data Management:
  • Gather, organize, and maintain accurate sales data and reports.
  • Analyze sales performance metrics and identify trends.
  • Prepare sales forecasts and reports for management.
• Sales Administration:
  • Manage sales-related documentation, including contracts, proposals, and customer information.
  • Coordinate sales activities, such as product demonstrations, customer visits, and trade shows.
  • Prepare sales presentations and materials.
• Customer Support:
  • Provide administrative support to sales representatives in handling customer inquiries and requests.
  • Resolve customer issues and complaints in a timely and professional manner.
  • Build and maintain strong relationships with customers.
• Sales Operations:
  • Manage sales-related processes and systems.
  • Coordinate with other departments to ensure efficient sales operations.
  • Identify opportunities for process improvement.
• Sales Tools and Resources:
  • Maintain sales tools and resources, such as sales collateral and CRM systems.
  • Provide technical support to sales team regarding sales tools.