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Customer Service Advisor - Itali...

Concentrix
6th of October, Giza

Customer Service Advisor - Italian Speakers

6th of October, GizaPosted 21 days ago
40 open positions
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Job Description

  • Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
  • Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car
  • Manage and oversee the dealership’s workflow and schedule
  • Call customers to advise them about service changes or car pick-up times
  • Maintain positive customer relationships to ensure repeat business

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