Pharma Assistant - Medical Call ...
Yodawy -
Mohandessin, Giza
Job Details
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Job Description
- Provide quality, efficient and non-judgmental telephone customer service to patients.
- Maintains the agreed on average handling time as defined by Contact center Management guidelines to ensure ease of accessibility and maintain the agreed on SL.
- Updates the existing database with changes and the status of each patient whenever required and complete call logs and reports so that we have a valid reference and database for our customers to ensure proper planning & to guarantee taking the right decisions.
Job Requirements
- Non-pharmacists can apply with call center experience or experience working in pharmacies with insurance background.
- Problem solving skills.
- Ability to handle complex process.
- Bachelor degree.
