Restaurant General Manager

We are seeking a dynamic and results-oriented Restaurant General Manager (RGM) to oversee all aspects of our prestigious fine dining restaurant. The ideal candidate will possess a proven track record of success in managing high-volume, upscale restaurants, with a strong emphasis on fine dining service standards. You will be responsible for leading a team dedicated to providing exceptional guest experiences, ensuring operational excellence, and driving profitability.

Responsibilities:

-Leadership and Team Management:
Recruit, train, and mentor a high-performing team of service and culinary professionals.
Foster a positive and collaborative work environment.
Conduct regular performance evaluations and provide constructive feedback.     
Schedule and manage staff effectively.

-Operational Excellence:
Ensure adherence to all fine dining service standards and procedures.
Maintain a clean, organized, and safe restaurant environment.
Oversee inventory management, ordering, and cost control.
Implement and maintain quality control measures.
Ensure compliance with all health and safety regulations.

-Guest Experience:
Cultivate a culture of exceptional guest service.
Address guest concerns and resolve issues promptly and professionally.
Maintain a strong understanding of fine dining etiquette and service.
Monitor guest feedback and implement improvements.

-Financial Management:
Develop and manage budgets, forecasts, and financial reports.
Analyze sales data and implement strategies to maximize revenue.
Control costs and optimize profitability.

-Marketing and Promotion:
Collaborate with marketing teams to develop and execute promotional strategies.
Build and maintain relationships with local businesses and community organizations.
Maintain a strong online presence and manage online reviews.