The Sales Account Manager is responsible for managing client relationships, ensuring customer satisfaction, and driving business growth. They work to understand customer needs, respond to inquiries promptly, and deliver a positive customer experience. The ideal candidate should possess strong communication and negotiation skills and be customer service oriented.

Main Duties & Responsibilities

1. Business Development:
• Proactively identify and establish new business opportunities by seeking out potential clients who could benefit from our products and services.
• Lead the generation of sales leads through strategic cold calling initiatives.
• Prospect and qualify potential corporate accounts using various databases, directories, and offline activities.
• Consistently generate and nurture prospective customer leads and referrals.
2. Client Engagement:
• Engage with prospective clients through sales calls, emails, and networking events to establish and cultivate relationships.
• Maintain and strengthen relationships with existing clients to ensure ongoing satisfaction and loyalty.
• Gather customer requirements and liaise with the pre-sales team to develop tailored proposals that meet client needs.
• Provide clients with detailed technical assistance and comprehensive product explanations.
3. Sales Strategy & Execution:
• Deliver compelling technical presentations and product demonstrations to effectively address client needs and secure business.
• Skillfully negotiate contracts, terms, and conditions, finalizing deals with clients to achieve mutually beneficial agreements.
• Ensure the achievement of sales targets and objectives through strategic planning and execution.
• Prepare and present detailed sales reports, documenting monthly activities and performance metrics.
4. Market Presence:
• Represent the company at industry-related exhibitions, conferences, events, and meetings to enhance market presence and network with key stakeholders.
• Be willing and able to travel as necessary to meet potential clients and attend industry events.
5. Customer Support:
• Provide exceptional after-sales support services to ensure client satisfaction and address any post-sale inquiries or issues.

6. Additional Responsibilities:
• Undertake any other duties that may be assigned within Egypt or internationally, as required to support the business objectives and strategic goals of the company.