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Job Description
- Install computer programs
- Install hardware, software, or peripheral equipment
- Conduct computer diagnostics to determine the nature of problems
- Use interpersonal communication techniques
- Configure computers in an industrial or manufacturing setting
- Use computers to enter, access, or retrieve data
- Use computer networking technology
- Understand computer equipment operating manuals
- Assist co-workers with software problems
- Test computer programs or systems
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Oversee the daily performance of computer systems
- Prepare evaluations of software or hardware, and recommend improvements or upgrades. Act as the first line of support for providing technical assistance and support for RIH employees
- Test, deploy, and train end-users on internally developed software applications. End-to-end problem resolution for desktop,
- Laptop, Troubleshoot the network services Perform Data backup and security policies implementation of client terminals. Ensure accurate allocation of information technology assets
- Ensure smooth operations by minimizing downtime. Control end-users access to information resources. Propose solutions to increase efficiency in relation to technical support operations.
- Adhere to a set of processes and procedures. Early highlighting obstacles preventing adherence.
Job Requirements
- Excellent communication skills
- Males Only
- BSc/BA in IT, Computer Science or relevant field or equivalent years of hands-on experience
- English fluency is a MUST.
