Customer Support Specialist

ExaServe LLC Nasr City, Cairo

86
Applicants for
2 open positions
20
Viewed
8
In Consideration
17
Not Selected
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential, Commission Department System
Vacancies:
2 open positions
About the Job
  • Receive all inquiries and complaints from customers such as ( payment method, renwal of contract & so on) and respond quickly.
  • Good dealings with the complainant or the complainant according to the nature of the query or complaint.
  • Writing a daily report to document the daily inquires.
  • All of the above should be done in accordance with the customer service instructions approved by the Marketing and Sales team.
  • Making sure of the product's quality.
  • Attract new customers & increase one's commission.
  • Communicate by phone, social media& email.

 

  • 2 days off
  • Medical insurance
  • Shift rotation  (night & overnight shifts for males only)
Job Requirements
  • Excellent communication skills &interpersonal skills
  • Education: Bachelor degree
  • IT  background is a must
  • Intuition & multitasking
About this Company

Exa is a company which owns the trademarks of NileWeb, and Sadeem is the biggest web hosting and cloud services providers in the MEA region.
As a top-notch internet services company, Exahost offers a wide range of solutions to a rapidly increasing valuable clients in... (More)

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