Parts Manager

Job Summary:

• The position is fully responsible for organizing, controlling and increasing efficiency of the entire spare parts and accessory area.

This responsibility involves in particular:

• Ensuring that the strategic and operational targets as agreed upon with MBEg and GAS Management are met and corrective measures are designed and implemented if and when required.
• Evaluating parts stock level and availability on a regular basis together with AS Management; correct and change as required
• Maintaining logistical structures and processes, taking into account requirements of the Mercedes Parts process
• Organizing the parts store in a manner to ensure easy access to parts and to minimize damage, spoil and loss
• Observing statutory and other rules for the storage and transportation of dangerous goods, goods with limited shelf life, theft relevant and high value parts
• Implementing the correct and up-to-date parts price list
• Contributing to developing marketing campaigns and support them by special offers and pricing
• Promote actively OTC sales and sales to outside workshops and bulk customers like fleet owners
• Planning, managing and developing human resources in cooperation with AS and HR Management
• Assisting in compiling and ensuring implementation of maintenance and calibration schedule for tools and equipment
• Ensuring that relevant quality and safety standards, legal regulations and labour and environmental protection rules are complied with

Duties and Responsibilities

• Managing and controlling Spare Parts Department
• Spare Parts Storage and Logistic
• On the counter “OTC” sales
• Spare Parts Marketing
• Complaint Management
• Personnel Management
• IT Systems and DMS