Customer Care Representative
Cairo, EgyptPosted 7 months ago48Applicants for3 open positions
- 10Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
Position Overview:
The Patient care specialist manages inquiries and efficiently resolves patient complaints. The responsibilities include monitoring and maintaining a positive online reputation on platforms like Google and Trustpilot by promptly addressing and resolving negative reviews.
Main Responsibilities:
- Conducting follow-up procedures to ensure effective communication and resolution of inquiries.
- Managing and addressing patient complaints promptly and professionally.
- Monitoring patient interactions and feedback on Google and Trustpilot platforms to maintain a positive online reputation.
- Addressing and resolving negative reviews to uphold the organization's image and
Job Requirements
- Age: Between 20 to 30 years old.
- Language : English or French or Russian
- Gender: Female candidate.
- Experience: Experience in medical tourism is not required, as we provide comprehensive training.
- Skills: Strong communication skills are essential. Additionally, the candidate should be able to work effectively under pressure, demonstrate good time management and convincing skills, and be open to learning new things.
- Availability: The role requires a full-time commitment.
