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Job Description
General Purpose
Responsible for ensuring a product or service meets the established standards of quality including reliability, usability and performance required for distribution and the market.
Main Job Tasks, Duties and Responsibilities
- Draft quality assurance policies and procedures
- Interpret and implement quality assurance standards and procedures
- Evaluate adequacy of quality assurance standards
- Devise sampling procedures and directions for recording and reporting quality data
- Review the implementation and efficiency of quality and inspection systems
- Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality
- Document internal audits and other quality assurance activities
- Investigate customer complaints and non-conformance issues
- Collect and compile statistical quality data
- Analyze data to identify areas for improvement in the quality system
- Develop, recommend and monitor corrective and preventive actions
- Prepare reports to communicate outcomes of quality activities
- Coordinate and support on-site audits conducted by external providers
- Evaluate audit findings and implement appropriate corrective actions
- Monitor risk management activities
- Responsible for document management systems
- Assure ongoing compliance with quality and industry regulatory requirements
Job Requirements
Education and Experience
- Bachelors degree , With minimum 04 years of experience at software companies with the same title .
- Certifications an advantage including Quality Auditor, Quality Engineer, Quality Improvement Associate, Six Sigma ,preferred at Software
- Quality inspection, auditing and testing experience
- Experience with implementation of corrective action programs
- Product or industry-specific experience
- Strong computer skills including Microsoft Office, QA applications and databases
- Knowledge of tools, concepts and methodologies of QA
- Solid experience in effective usage of data analysis tools and statistical analysis
- Knowledge of relevant regulatory requirements
Key Competencies
- Attention to detail
- Communication skills - verbal and written
- Data collection, management and analysis
- Problem analysis and problem solving
- Planning and organizing
- Sound judgment
- Decision-making skills
- Customer service orientation
- Effective interaction with stakeholders
- Teamwork