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German Customer Service Represen...

Sykes Enterprises
Cairo, Egypt

German Customer Service Representative

Cairo, EgyptPosted 2 months ago
35Applicants for4 open positions
  • 33Viewed
  • 18In Consideration
  • 14Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Managing incoming calls and customer service inquiries.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools and providing advice on purchasing products or services

Job Requirements

  • Join SYKES as a Hybrid Agent, Emails and Calls
  • Fluency in German is a MUST (Advanced Level C1)
  • Graduates only
  • Sales experience is preferred
  • German proficiency level C1 or B2
  • Basic understanding of Technical troubleshooting
  • Sales experience is preferred

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