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Job Description
- Establishes work procedures and processes that support standards, procedures, and strategic directives.
- Implement all relevant procedures described in the Quality Management System (QMS) and ensure compliance.
- Assists with development, compliance, documentation, and maintenance of standard operating procedures (SOPs) across the entire company.
- Measure performance and identify any areas of weakness, recommending and implementing improvements through aligning with departments’ heads.
- Liaise with other managers and staff and provide training plans, tools, and techniques to enable others to achieve quality standards.
- Ensure that all necessary systems and procedures are in place to satisfy all customer requirements and audits.
- Undertake internal and process audits of the Quality Management System (QMS).
- Lead a team of internal auditors, conducting quality and safety audits of production sites, warehouses, and retail points for compliance with national laws and internal procedures.
- Perform root cause analysis, gathering relevant data, and produce statistical reports.
- Keep management team abreast of significant issues, developments, actions pertaining to quality assurance activities.
Job Requirements
- Bachelor degree.
- Required 5+ years of experience in Quality Assurance preferred in FMCGs.
- Excellent command of the written and spoken English language.
- Outstanding verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Strong supervisory and leadership skills.
