Quality Assurance Specialist

Main job duties and responsibilities:

1. Participate in setting a proposed Quality Assurance Annual Plan while taking the priority of necessary documents into account.

2. Collaborate with cross-functional Teams to provide guidance and support in implementing Quality Standards.

3. Establishes WD’s Quality Management System “QMS” such as Policies, Standard Operating Procedures (SOPs), Service Level Agreement (SLA), and all related forms, appendixes, annexes …. Etc.

4. Developing Coding Scheme, assigning codes to documentation within Quality Management System “QMS” along with maintaining all Quality records up to date.

5. Accountable for communication and distribution of all approved Quality Management System Documents.

6. Maintains WD Intranet's accuracy by adding newly approved documentation and removing any cancelled documentation.

7. Drives the cycle of Business Process Improvement for the different Divisions, Sectors and Departments by providing recommendations on how to fill in any existing process gaps and/or enhancements for possible areas of improvement.

8. Participate in Quality Audit to assess compliance with Quality Standards, Regulations, and Internal SOP and Policies.

9. Perform any additional tasks that might be necessary for easier workflow, within the main frame of the job’s specialty.