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Customer Service Representative ...

TaskUs
Sheikh Zayed, Giza
TaskUs logo

Customer Service Representative - Spanish Speaker

TaskUs
Sheikh Zayed, Giza
Posted 20 hours ago
10 open positions
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Job Description

Are you fluent in Spanish and English (B2 level) and ready to launch your career with one of the most dynamic and people-focused teams in Egypt?
We’re hiring Customer Support Representatives for a launching account in the food delivery industry — no prior experience needed!

At TaskUs, we believe in creating a work culture that’s supportive, rewarding, and fun. You’ll be the first point of contact for customers, handling inquiries via phone, chat, or email with professionalism and care.

Responsibilities:

  • Provide bilingual (Spanish/English) customer support through voice and non-voice channels
  • Handle customer inquiries, complaints, and issues in a timely and accurate manner
  • Ensure customer satisfaction by delivering clear, empathetic, and effective assistance
  • Follow internal processes and contribute to continuous improvement
  • Maintain accurate records of interactions using the provided tools

Job Requirements

  • Fluency in Spanish and English (minimum B2 level required)
  • Excellent communication and problem-solving skills
  • Flexible with 24/7 rotational shifts
  • Basic computer literacy
  • Positive attitude and willingness to learn
  • Open to graduates, undergrads, dropouts, and gap year candidates

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