Telesales Representative
Badr City, Cairo
Telesales Representative
Badr City, Cairoposted 3 hours ago1 open position
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Job Description
- Conduct outbound calls to prospective and existing customers to promote and sell cosmetic products.
- Identify customer needs and provide tailored product recommendations to maximize sales opportunities.
- Achieve and exceed daily, weekly, and monthly sales targets as set by the management.
- Maintain accurate records of customer interactions, sales activities, and follow-up actions in the CRM system.
- Respond promptly to customer inquiries, resolve issues, and ensure a high level of customer satisfaction.
- Collaborate with the sales and marketing teams to develop effective telesales strategies and campaigns.
- Stay updated on product knowledge, industry trends, and competitor offerings to effectively position products.
- Handle objections and negotiate terms to close sales efficiently.
- Schedule appointments or product demonstrations for field sales representatives when necessary.
- Provide feedback to management regarding customer preferences, market trends, and potential areas for improvement.
Job Requirements
- 1-2 years of proven experience in telesales, telemarketing, or a similar sales role.
- Excellent verbal communication and interpersonal skills.
- Strong persuasive and negotiation abilities.
- Ability to work effectively in a fast-paced, target-driven environment.
- Proficient in using CRM software and Microsoft Office applications.
- Demonstrated ability to handle rejection and remain motivated.
- Strong organizational and time management skills.
- Customer-focused mindset with a passion for delivering exceptional service.
- Ability to work on-site in a collaborative office environment.
- Flexibility to work full-time, under limited supervision, and adapt to changing priorities.
