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Job Description
• Handle inbound holidays packages for groups and individuals.
• Handle tailor made requests.
• Preparing quotations and itineraries.
• Making arrangements for Ticket, transportation, accommodation, tours and activities inside Egypt.
• Interact with clients over Phone, E-mail.
• Handling invoices and issuing of vouchers.
• Dealing with customer queries and complaints and make alternative arrangements for customers who have had their trips interrupted by unforeseen issues.
• Evaluating customers’ holidays, issuing appropriate feedback form and assuring client's satisfaction.
Job Requirements
- BA/BS degree or equivalent.
- Experience Needed in the field of tourism 3-5 Years.
- Excellent in English is a must.
- Strong basic computer skills.
- Willing to start immediately.
- Sales skills
- Preferred to be living in Giza.
Office Location: Hadyak el Ahram, in front of Marriott Mena House hotel.