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Job Description
Answer questions about products or the company.
Answer the students' inquiries.
Keep records of calls and note useful information.
Experience in customer service or telesales is essential
Working knowledge of MS Office
A results-oriented approach
Job Requirements
- +3 years of experience in the same job
- Ability to learn about products and services and describe/explain them to prospects
- Very good English command
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
