Ground Courier Manager
Voo -
Cairo, EgyptPosted 4 years ago48Applicants for1 open position
- 5Viewed
- 2In Consideration
- 1Not Selected
Job Details
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Job Description
About the Company:
- We aren't a courier or e-commerce company, nor a software house! We are simply VOO! We play the role of middleman between courier companies and e-commerce businesses in Egypt.
Note: We will not review CVs if pre-screening questions aren't answered.
Job Duties:
- Supervise dispatchers & couriers to ensure that every shipment is picked and delivered within SLA.
- Responsible for overall operational management and delivery operations.
- Assign delivery to couriers according to schedules and route plans.
- Ensure that the process and employees are working smoothly and efficiently.
- Achieve KPI & SLA of delivery & pickup commitment.
- Supervise staff to ensure that safety best practices are being followed while handling shipments.
- Train and develop industry best practices and SOPs to operations team members.
- Partner with other courier companies that are eligible to work with Voo
- Follow up with the shipment companies to ensure the best quality of service.
- Plan on monthly basis and assign targets to check with courier companies
Job Requirements
- 4-5 years of experience is needed.
- Background in shipment companies is a must
- Preferable to have E-Commerce background
- Perfect communication and negotiation skills
- Good analytical skills.
- Good knowledge and experience with courier companies.