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French Customer Service Representative

Sykes Enterprises - Maadi, CairoPosted 2 months ago
43Applicants for3 open positions
  • 33Viewed
  • 9In Consideration
  • 26Not Selected
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Job Details

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Job Description

  • Enjoy building relationships while helping your customers sorting out their queries.
  • Be our clients’ service information guru
  • Be an information research geek, using available resources
  • Be our clients’ public relationship manager, following up on customer’s calls/emails when necessary
  • Be our clients’ monetary transaction consultant 
  • Be our clients’ problem solver 
  • Enjoy documenting all your efforts to become a future reference for your teammates and standardize information according to operating procedures
  • Send the issues that needs higher level of handling to next tiers to sort out your customers issues.
  • Love working by the book, so that following procedures, standards and performance expectations wouldn’t be a great deal

Job Requirements

  • French proficiency level B2 
  • Good understanding of English
  • Graduated 

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