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Job Description
- Overseeing staff members and ensuring the accurate and timely invoicing of customers.
- Setting payment collection goals and targets for the department.
- Creating and implementing a strategy to improve the collection of outstanding credit.
- Implementing collection policies and procedures to avoid excessive outstanding credit.
- Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations.
- Implementing deadlines for invoicing and payment collection.
- Negotiating with customers in cases when non-payment occurs.
- Preparing monthly feedback reports on payment collections.
- Remaining informed of any legislative procedural training regarding debt collection.
- Monitor accounts to identify late payments.
- Communicate with clients and arrange payment methods with them.
- Solve customer credit and collection issues.
- Make reports on the status of receivables of the company's customers.
Job Requirements
- Bachelor’s degree in finance, accounting, or a related field.
- 5–7 year’s experience as a collections manager.
- The ability to work accurately and independently.
- Good verbal and written communication skills.
- Excellent analytical skills and an eye for detail.
- Outstanding leadership and managerial skills.
- Strong time and people management skills.
- Ability to work to strict deadlines.
