Senior Products Specialist
Basata -
Cairo, EgyptPosted 3 years ago14Applicants for1 open position
- 14Viewed
- 7In Consideration
- 7Not Selected
Job Details
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Job Description
Job Responsibilities :
- Following up on all assigned products on a daily basis
- Following up on the services’ enhancements on a daily basis
- Handling service testing.
- Understanding the requirements of other teams/departments to enhance the service/system requirements.
- Working on Analysis for the performance of the products (gap analysis)
- Communicating with all departments to check the readiness for any new service to be added
- Communicating with the external technical team to follow up on the system
- Reviewing new contracts for issuing TR
- Working on UI/UX designs for the application
- Creating new processes for the Merchants
- Working on facilitating the CX for Merchants & ordinary customers
- Working on training materials for the sales team
- Working on System Migration when needed
Job Requirements
Job Qualifications:
- Experience 3-4 yrs. in the same position & preferable background from telecommunication or banking
- Bachelor's Degree from any reputable university, preferably Business Administration or Computer Science
- Marketing Diploma is Preferable
- Awareness of Product Journey
- Good experience with CX (Preferable)
- Proven experience with UI/UX & web design (preferable)
- Very good knowledge about Marketing principles
- Proven Experience in MS office ( Word, Excel, PowerPoint,…ETC) is a must
- Awareness of contract contributions
- Very good communication skills
- CST oriented
- Stress Handling
- Negotiation skills
- Problem-solving skills
- Time Management
- Team Player
