He Dynamics 365 Specialist will be responsible for the following functions:

• Integration of Dynamics 365 with internal and external applications.
• System configurations for all Dynamics 365 Finance and Operations modules (AP, AR, FA, GL, SCM etc).
• Development of customized dashboards and automation of all financial & business reports using business intelligence tools (Power BI, D365 Reporting Tool)
• Continuous process improvement on the existing ERP- Dynamics 365.
• Coordinate release upgrades and post-implementation system changes
• Develop custom classes, scripts, forms, reports, dashboards, and KPIs
• Development of customized Workflows on D365
• Work closely with Key Users to address frequent causes of issues (problem management).
• Document, maintain, and update system-level customizations and training materials
• Provide technical analysis for business requirements mapping with standard and customized functionalities.
• Make recommendations on process/policy changes that would increase benefit from adoption of ERP.
• Manage data import, data cleansing, deduplication, optimization and data maintenance efforts
• Co-ordinate and deliver quarterly ERP Training (working with ERP Technical Support Team and Key Users) for new users or new job roles.
• Troubleshoot and quickly resolve issues with cloud ERP and integration elements as they arise
• Communicate between departments to understand their business processes; customize and configure systems accordingly
• Manage end to end customizations to the ERP system by making recommendations, highlighting options and pros/cons (impact assessments) of the changes in collaboration with external developers.
• Reviewing user permissions and conducting periodic review and development.
• Activating the workflow system and the electronic approval system.
• Reconfiguring and developing the loyalty points system.
• Configure and manage the gift card system.
• Configure and manage the label printing system.
• Monthly Report for administrative System.
• Monitoring Server Performance.