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Technical Support Engineer

Mersal
Maadi, Cairo

Technical Support Engineer

Maadi, CairoPosted 27 days ago
104Applicants for1 open position
  • 39Viewed
  • 16In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Job Description

  1. IT First line support (solve daily issues for normal users (Internet, network share, printers, scanners, office application…). (Help Desk)
  2. Terminate and test UTP cables /Network Passive Network
  3. Monitor Network Performance
  4. Manage, support and Install CCTV Systems
  5. Support & install and configure computer hardware, software, systems, networks, and printers.
  6. Responding in a timely manner to service issues and requests
  7. Providing technical support across the Foundation HQ & Branches
  8. Maintain an inventory parts for emergency repairs.
  9. Talking customers through a series of actions to resolve a problem.

Job Requirements

  • Bachelor degree in IT or any other related field
  • 3-year experience as technical support
  • CCNA / MCSE Certificates 

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