Account Officer
MGK -
Obour City, CairoJob Details
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Job Description
- Manage and maintain a portfolio of client accounts, ensuring high levels of satisfaction and retention.
- Act as the primary point of contact for clients, addressing inquiries and resolving issues in a timely manner.
- Prepare, review, and analyze financial statements and account reports to ensure accuracy and compliance.
- Coordinate with internal departments to facilitate seamless service delivery and resolve client concerns.
- Monitor account activity, identify trends, and recommend strategies for account growth and risk mitigation.
- Assist in the development and implementation of account management policies and procedures.
- Conduct regular account reviews and meetings with clients to assess needs and identify opportunities.
- Ensure all account documentation is up-to-date and compliant with company policies and regulatory requirements.
- Support the onboarding process for new clients, ensuring a smooth transition and setup.
- Prepare and present account performance reports to management and stakeholders.
Job Requirements
- Minimum of 7 years of experience in account management, finance, or a related field.
- Proven track record of managing client accounts in a professional office environment.
- Strong analytical skills with the ability to interpret financial data and generate actionable insights.
- Excellent communication and interpersonal skills for effective client interaction.
- Demonstrated ability to handle multiple accounts and prioritize tasks efficiently.
- Proficiency in office productivity software and account management tools.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a collaborative team.
- High level of integrity and professionalism in handling confidential information.
- Experience in developing and implementing account management processes is a plus.
