Export Manager (Agriculture)

Build the annual export plan and season strategy with the Commercial Director, by market, customer and product.

Research and capture opportunities in new markets where the company is not yet present.

Track market prices, competitors, demand trends and windows of supply.

Build long-term relationships with importers, retailers and distributors.

Look for strong partners and programs, not only spot sales, to grow the Agriventure brand abroad.

Introduce new products and varieties to existing and potential customers.

Negotiate prices, volumes, Incoterms and payment terms within approved limits.

Prepare offers, proformas and sales contracts.

Keep records of export orders, sales, revenue and invoices, and report gross sales by market and customer.

Turn harvest forecasts into a weekly export sales and shipping plan with Planning and the pack houses.

Agree with the Local Sales Manager how volumes and grades are split between export and local.

Match customer specifications (grade, packing, labeling) with what the farms and pack houses can deliver.

Confirm orders and pass clear instructions to the pack houses, QC and Logistics.

Follow each shipment up to arrival with the Logistics Manager.

Make sure export documents match the contract and the market's requirements.

Handle quality claims and complaints quickly with QC and Logistics, and agree settlements within limits.

Give customers reliable feedback and after-sales support.

Keep up to date with each market's import rules, residue limits, certifications (for example GlobalG.A.P.) and labeling.

Work with QA so farms and pack houses meet customer and market requirements.

Check customer credit and agree payment security with Finance.

Follow up overdue payments with Finance.

Represent the company at trade fairs and customer visits.

Work with Marketing on samples, product sheets and brand materials for export.