Healthcare Quality Specialist
Mersal -
Maadi, Cairo
Job Details
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Job Description
- Implement Quality Standards
Ensure adherence to national and international quality standards (e.g., JCI, GAHAR, ISO) across all departments. - Monitor Key Performance Indicators (KPIs)
Track and analyse quality indicators related to patient safety, clinical outcomes, and service efficiency. - Conduct Internal Audits
Perform regular audits and inspections to identify areas for improvement and ensure compliance with policies and procedures. - Support Accreditation Processes
Prepare documentation and coordinate activities related to healthcare accreditation and licensing. - Incident Reporting and Analysis
Participate in the investigation of clinical and non-clinical incidents, and follow up on corrective and preventive actions. - Quality Improvement Projects
Lead and support quality improvement initiatives in collaboration with various departments. - Train and Educate Staff
Deliver training sessions and workshops on quality standards, patient safety, risk management, and reporting tools. - Prepare Reports and Presentations
Compile quality-related data and present findings to hospital leadership and relevant committees. - Develop Policies and Procedures
Assist in the development, review, and update of hospital policies, protocols, and standard operating procedures. - Enhance Patient Safety Culture
Promote a culture of continuous improvement, safety, and patient-centered care across the organization.
Job Requirements
- Must hold a Bachelor’s degree in Pharmacy, Medicine, or Dentistry.
- Minimum of 1 year of experience in a hospital or healthcare quality-related role.
- Must hold a recognized qualification in quality, such as:
- Hospital Quality Diploma
- Total Quality Management (TQM)
- Certified Professional in Healthcare Quality (CPHQ)
- Strong understanding of healthcare standards and accreditation requirements (e.g., JCI, GAHAR).
- Excellent analytical and reporting skills.
- Ability to conduct audits, analyze KPIs, and implement improvement plans.
- Effective communication and coordination across clinical and non-clinical teams.
- Proficiency in Microsoft Office and quality management tools.
Working condition
- Job Type: Part-time (3 days)
- Working Hours: 8 hours per day
